The Level 9 Studio is strongly committed to providing its clients with the highest level of customer service. In the course of this commitment, we may need to collect some of your personal information. Protecting your privacy and personal details is of great importance to The Level 9 Studio and the following document outlines how we handle any information collected.

Information automatically collected from web visitors.
The Level 9 Studio's web servers automatically logs all http requests to pages residing on our servers. Information gathered during this process does not contain any personal details about the visitor. The only details logged are:

Your IP address
The IP address of a referring site
Your operating system ( eg. Macintosh or Windows)
Your version and make of Web Browser (eg. Internet Explorer 5 or Netscape 4.7)

This information is used solely for the purpose of monitoring web site traffic. It is our goal to make our web pages as available and accessible as possible and by analysing the above details, we are able to reposition our web presence in order to maximise site traffic. This is all standard information which is collected by most web servers.

Requesting personal information.
Visitors to The Level 9 Studio's web pages are able to browse completely anonymously.
Should you wish to order or request further information about our services, we may request that you provide us with some basic contact details such as Name, email, mailing address and contact phone number. These details are requested to better equip ourselves in providing you with superior customer service.
The Level 9 Studio will not sell, rent or otherwise disclose any of your details to any third-party, without your direct consent or being required to by law.
The Level 9 Studio will not spam your email address with any unsolicited email.
Should you be making purchases of The Level 9 Studio services, we may require other details such as banking details and credit card details. These details will be kept strictly secure.
The Level 9 Studio may also collect information about our customers through credit reporting agencies and other publicly available sources of information. This information will be used only to confirm your identity and ability to pay for The Level 9 Studio products and services.

Disclosing information to Third Parties.
The Level 9 Studio shall only disclose your information to a Third Party if one of the following situations arises:

The Level 9 Studio is served with a legal process requiring us to disclose the information in order to comply with court orders.
The Level 9 Studio believes an individual may be violating the law and jeopardizing the rights and property of The Level 9 Studio or its clients and visitors.
You have given permission to The Level 9 Studio to pass on your details to a nominated third party for further service.

Secure storage of information
The Level 9 Studio takes all reasonable precautions to keep the information disclosed to us secure. This policy was last updated May 2007. Any updates to the policy will immediately appear on this page.